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Terms & Conditions of Trade

The terms and conditions below are considered standard and apply to all sales unless otherwise stated in writing from Universal Machine Tools Ltd. trading as Finnmak Machinery.



Below are the standard terms that apply to all quotes presented unless otherwise stated in writing:

  1. All quotes are valid for 30 days from the date of presentation (subject to prior sale) unless stated otherwise.

  2. Quoted prices do not include the Goods & Service Tax (G.S.T.); this is additional and will be applied as per the prevailing tax rate.

  3. Exchange rate is calculated on the day the quote is presented. Finnmak Machinery reserves the right to amend the final price to the exchange rate on the date the order is confirmed.

  4. Delivery times for indent items are based on information passed on by the manufacturer to Finnmak Machinery and are further passed on in good faith. Finnmak Machinery is not responsible for delays or cancellations, unexpected or otherwise, reasons beyond control. This includes delays arising due to shipping, or unforeseen circumstances.

  5. The OEM / Equipment manufacturer reserves the right to alter/change specifications. It is upto the buyer to satisfy themselves of the equipment's suitability and specifications. Finnmak machinery cannot be held liable if the equipment ordered is unsuitable for the purchaser’s application or requirement.

  6. Oils and fluids are generally not supplied with the equipment. It is the customer's responsibility to check, obtain and fill the equipment with the appropriate oils and cutting fluids. The onus lies on the purchaser to query in writing with Finnmak Machinery in case clarification is required. 

  7. Tooling and tool holders are the responsibility of the purchaser.

  8. Guarding of the workstations of the machine, tooling, or feeding systems cannot be considered the responsibility of Finnmak Machinery. It is the responsibility of the purchaser to satisfy WorkSafe New Zealand requirements and associated safety standards.



The standard terms are payment in full prior to delivery of goods. Or else, payment is due as per the terms set out on the invoice. For customers that hold a credit account, tools, spares or consumables (not machines), can be put on account, with payment required in full on or before the 20th day of the month following date of invoice "subject to prior approval by Finnmak Machinery." 


Deposits received are not refundable and are considered an irrevocable commitment to the purchase.


Interest at a rate of 2.5% per month may be charged on any amount owing after the due date. All debt collection charges will be payable by the customer in default of payment. This may include any debt collection agency fees, court costs or solicitor's fees.


The customer may not counter claim or off-set payments due to Finnmak Machinery.

Title or Ownership of the goods remains the property of Finnmak Machinery until paid in full.



The responsibility and transit liability of the goods will pass to the purchaser immediately on leaving Finnmak Machinery premises / or the storage facility. All transport related costs are the purchasers' care. Insurance for transportation and installation is highly recommended. In the unfortunate case of transit damage, our assessment and repairs are strictly treated as a different contract and chargeable. Claims for the damage should be made to the appropriate party.


Finnmak Machinery cannot be considered responsible for unloading and devanning, positioning, unpacking, installation & commissioning (unless stated prior) and training of the equipment. All associated costs related to unloading, devanning, packaging waste disposal etc. are to the scope of the end user / buyer.

Connection of electrical supply and services, supply of oil etc. are within the purchaser’s scope. Appropriate guarding on the machine and/or associated systems is the responsibility of the purchaser.
All equipment is supplied without a cord and plug.  The purchaser is responsible to have the equipment electrically wired to the supply by authorized people to conform to the wiring and safety regulations of their area.



All claims and missing items are to be reported within 7 days of receiving the goods. No goods will be accepted for return (credit) unless with written permission of our administration. Indent and procured items cannot be returned for credit. In the special case of goods being accepted for return, a restocking charge of 25% applies, goods must be received in the original condition, and all freight costs are paid by the purchaser.



Warranty services will be provided with minimal delay. While every effort will be made to ensure this, the time frame on completion of the solution is dependent on sourcing/availability of the replacement parts and technical support. The purchaser cannot arrange a third party or its own service person to fix the problem and then claim for warranty, without Finnmak Machinery’s written approval. Warranty will be be deemed void if the machine / equipment is decommissioned / recommissioned by anyone other than Finnmak Machinery engineers or any third party / sub contractor authorized to do so. Decommissioning / Recommissioning may mean moving the machinery / equipment at the same or different address from where the equipment / machinery was originally commissioned. 

Warranty does not cover the following:

  • Failure due to incorrect usage or human error.

  • Obtaining or tampering with standard features not in the original agreement.

Please also note Software is not considered a equipment; malfunctions, glitches, etc. which do not interfere with the major operation are not considered as warranty issues. Consumer Guarantees Act 1993 does not apply where the customer acquires goods or services from the seller for the purposes of a business.



Effort has been made to ensure that all specifications and features of the equipment on the website and quotations are correct and updated. However, Finnmak Machinery does not guarantee that all information on the website is the latest and reserves the right to modify those specifications without any further notice. If any specifications are considered critical to the customers purchase, please let us know and we can confirm the same in writing.



Used equipment sold by Finnmak Machinery does not come with warranty in any form.  The purchaser must satisfy themselves of the suitability and usability of the said equipment. Extraction and uploading, transportation and unloading of the equipment is the sole responsibility of the new purchaser.



Finnmak Machinery shall not be liable for any loss of profits, or any consequential indirect loss, or damage of any kind arising directly or indirectly from any breach of the seller's obligations or in tort. Where Finnmak Machinery is liable to the customer, the maximum cost of any liability shall not exceed the value of the goods or services provided. If anything in this agreement is unenforceable, illegal or void, it is severed, and the rest of this agreement remains in force.



The purchaser agrees that the provisions herein constitute a Security Interest in Personal Property, (as those terms are defined in the Act), in respect of which the seller may register a financing statement on the Personal Property Securities Register.



Any instructions received by Finnmak Machinery from the purchaser for the supply of goods shall constitute acceptance of these terms and conditions by the purchaser.

The seller reserves the right to review and change these terms and conditions at any time.

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